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As known Telekom Malaysia Berhad (TM) main
role is to provide comprehensive range of communication services and solutions
in broadband, data and fixed-line, radio and television broadcasting services.

Nowadays telecommunications sector, is moving
up towards adopting data visualization and analytics. That help to streamline
its operations and improve its future business strategies to maximize profits
and minimize costs.

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in Telekom Malaysia TM industry sector, the core activities of which primarily
revolve around the communication or transfer of digital data from one point to
another, with access to data that travels through their networks every second, they
need better ways to deliver phone, Internet and TV provisions.

advice for TM as Software measures consultant is to adopt Vigalite software which
plays a key role to perform and ease data visualization and analytics and that would
perfectly fit TM  company to emphasis on
delivering an enhanced customer experience via continuous customer service
quality improvements and innovations, whilst focusing on increased operational
efficiency and productivity

is high level Grammar of Interactive Graphics, What makes it different from
other tools are the enhanced analytics and visual functions including

process real time data, visualizes in 3D and
interactive graphs

Create new
visual-analysis systems and enable rapid visualization in data science

facilitate exploratory data analysis with an
expressive yet concise language to specify interactions multi view

Exploring data: facilitate rapid exploration with
concise specification by omitting low level details

Vigalite best suit for Telecom Malaysia TM

TM operational efficiency and productivity including Global and Wholesale Business and Consumer


Network Capacity with Integrating and analyzing a
variety of data such as subscriber, network, and location data, Telekom
Malaysia can gain new insights that improve its current network capacity
planning. That would allow TM to optimize their network capacity and predict utilization
more accurately.

Service Operations by integrating, analyzing and
visualizing disparate data sources such as customer contracts, call center
records, and agent behavior, data analytics capabilities identify avoidable
truck rolls, lower overall service costs and improve customer service.

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